Terms and Conditions 

ordering

 Ordering and payments can be made:

- through our online store. We accept all major credit and debit cards. Credit Card orders are processed securely by Shopify Payments. We do not handle any credit card data for orders placed online. Your card issuer determines the exchange rate that will apply. Please contact your card issuer for further information on the applicable rates of exchange. You agree that we may issue you with invoices in electronic form by email.

- over the phone, calling Stephen at +34 660787218 (or Jessica at +39 3245521722 for Italian speakers). 

- e-mailing us at hello@allthefruits.com. We will help you fulfil your order by sending you an invoice with payment instructions. We accept bank transfers in € Euros or £ UK Pounds Sterling.

- through Paypal. 

Prices are in € Euros and are subject to change without notice.  

Full payment is required before dispatch of goods, unless otherwise agreed.

shipping

We aim to process orders within 24 hours, although at busy times we may take up to one working week.
Orders placed on a Saturday or Sunday will be processed from the next working day. 
We ship worldwide via DHL on an express 3 day service.

We make every effort to make Postage and Packing as cheap as possible for our customers. We do not profit on our postage prices.

lead time and stock

All our 2021 wallpaper and murals are printed to order, therefore do not hold them in stock.
Lead time is usually 1-2 weeks.

OUTLET: All our products stock is stated in the product page. Lead time is usually 2-3 days.

cancellation

The order is usually processed within 24-48 hours from order confirmation (sent to you by email).
After our order has been confirmed by our printed and printed process has started, we cannot cancel it anymore so we ask you to let us know immediately at hello@allthefruits.com. if you want to cancel an order.

Products and design services which have been made to the customer specifications are exempt from standard cancellation rights. Cancellations are offered subject to our discretion. 

 

exchange and refund

Please read our policy here.

 

samples

Wallpaper and fabric samples can be purchased through our store or by contacting us directly.
Wholesalers, architects and interior designers please contact us and we can arrange samples for you.  

Please note that wallpaper rolls are printed to order and each order may differ slightly in colour. We can guarantee colour matching for wallpapers printed on the same order, but they may have a slightly different colour from the sample you ordered at a different time.

To speak to us about ordering samples you can contact us direct at hello@allthefruits.com.

copyrights


All copyrights, design rights and intellectual property rights existing in our designs and products and in the images, text and design of our website / marketing material are and will remain the property of All The Fruits.